Responsible gambling

Responsible Gaming at BetNjet

We recognize that problem gaming can affect anyone, regardless of their background or circumstances. Our goal is to provide a safe environment for all our players while promoting responsible gaming practices.

Self-Exclusion

If you feel like your gambling habits are negatively impacting your life, we encourage you to take a break from playing with us. You can self-exclude yourself from the casino by contacting our support team via live chat or email. We will then block your access for a specified period of time (minimum 6 months). To reactivate your account after this time has passed, simply contact us and we'll be happy to assist you.

Deposit Limits

You can set a maximum deposit amount on your player account at any given time. This limit is customizable according to your preferences and will help you stay within budget while gaming with us. If you need assistance setting or adjusting these limits, please don't hesitate to reach out to our support team.

Cool-Off Periods

If needed, we offer temporary cooling-off periods of 72 hours up to several months (depending on the duration chosen by you). During this time your account remains active and accessible for any withdrawals. However, if you wish to cool down temporarily, please contact us via live chat or email.

Session Limits

You can also set specific limits regarding session length. This feature is designed to help you stay in control of your gaming sessions while playing with BetNjet.

Loss/Limits Betting Limitation (Time-Driven)

You have the possibility to limit time spent on gaming, loss per hour/day/week or betting amount through self-imposed measures.

Account Closure

After 90 days of inactivity, we will automatically classify your account as dormant and may close it. However, if you contact our support team before this happens, we can reactivate your account for you.

Problem Gaming Resources

For additional assistance with managing your gaming habits or seeking help due to problem gaming issues, the following organizations are available:

• Gambling Therapy (UK-based)
• National Council on Problem Gambling (US)

Please take care of yourself and know that there's support available when you need it.